Sales Order Unconfirm Quantity

Go to Debtors Module> Activity> Sales Orders

 Search the required Sales order

You need to change the search screen status to find Sales orders that have already been confirmed and migrated from preparation status

 Once you have found the required sales order, Double-click the line

The sales order will open and you can verify the details of the order

You will be able to see the respective quantities confirmed on each item line

Note:  Once item quantities have been confirmed, the line will be hidden from the grid. This is so the user can easily see which items are still outstanding in cases where you have large orders with many item lines.

To unhide these confirmed lines,  click on Show All Lines button

This displays all the sales order item lines

You can then search for the item you wish to un-confirm quantities on

Double-click the line

Click the Clear Confirmed Qty Button

If you have multiple item lines on the sales order that have confirmed quantities and you wish to un-confirm all the lines, then click the Un-Confirm All Button

You can then reconfirm the items with amended quantities, or

You can Unauthorise the sales order and this will allow you to edit the line items and add addition items if need be.