Skip to main content

Expenses Process

The expenses function allows you to process claims for reimbursement

Benefits of Expenses:

  • Accurate and timely expense claim routing
  • Increase in organisational efficiency
  • Faster expense processing
  • Employee satisfaction
  • Expense processing costs cuts
  • Reduce errors and mistakes done by manual claim process
  • Increased expense claim and transparency

User

Go to CRM Module> Activity> Expenses

To add a new Expense Click add or click search to see a list of existing Expenses

image.png

After clicking Add a screen below will appear, Add all necessary information as shown below 

image.png

Employee

Select the employee who is claiming on the dropdown list
Manager The assigned approver will populate this field
Description Enter claim description
Reference Enter Claim reference
Amount Enter the expense amount
Category Select Category from the drop-down selection
Sub Category Select the correct sub-category if there is more than one
Division Enter division
Region Enter region
Notes Add detailed additional notes if applicable 
Expense Date Enter the correct date for the claim
Invoice No

Enter the supporting document number if you have

This is not compulsory 

Once you are done capturing you can load the receipt as proof on the attachments

image.png

Once the information has been captured and all receipts are loaded then save and close your expense claim, 

Go back to the grid

Select the expense claim from the grid and click Send Approval

This will email the approver (Manager) a request to review and approve the expense claim

image.png


Manager

The status of the expense claim will now change to awaiting approval

image.png

The Manager can then approve or deny the claim, 

Once the manager approves the sales rep will receive an email confirming that the claim has been approved. 

image.png


Finance Approval

The finance manager will then Appeal, Deny or Reimburse the expense claim. 

Once the expense claim is reimbursed a journal will automatically be created 

image.png

Once the fiance approval makes the decision the sales rep will receive an email informing them if they claim is going denied or going to be reimbursed. 

image.png