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Support Log Statistic Report

DCR Reports Report List

CRM> Reports> Report List This report provides a count of the support logs captured within the D...

Updated 2 years ago by Paige

Support Log Points

DCR Reports Report List

CRM> Reports> Report List Assign From   Assign To Date From ...

Updated 2 years ago by Paige

Sales Pipeline Report

DCR Reports Report List

CRM> Reports> Report List Customer Date From Status Sales Rep ...

Updated 2 years ago by Paige

Sales Force Report

DCR Reports Report List

User From   User To Date From Date To

Updated 2 years ago by Paige

Sales Call Report

DCR Reports Report List

CRM> Reports> Report List Follow Up Date   Debtor Date From Status ...

Updated 2 years ago by Paige

Rep Sales Visit Report

DCR Reports Report List

CRM> Reports> Report List This report shows a list of assets linked to a customer Follo...

Updated 2 years ago by Paige

Over and Under Recoveries on Time Sheets

DCR Reports Report List

CRM> Reports> Report List Over and Under Recoveries on Time Sheet Invoices and Credit Notes. ...

Updated 2 years ago by Paige

Debtor Interactions

DCR Reports Report List

CRM> Reports> Report List This report shows all the interactions with Debtors, Prospects or oppo...

Updated 2 years ago by Paige

Customer Coverage Report

DCR Reports Report List

Customer From   Date From Customer To Date To

Updated 2 years ago by Paige

Dashboard Displays

DCR Reports

Updated 2 years ago by Paige

Asset Additional Information Report

DCR Reports Report List

CRM> Reports> Report List This report generates details prior to asset details in terms of what ...

Updated 2 years ago by Paige

Time Log Exception Report

DCR Reports Report List

CRM> Reports> Report List Debtor From   Date From Division Sales Rep...

Updated 2 years ago by Paige

Check list Questions

ACR Configuration Check List Questions Menu

The function of this application is to enable a standard list of questions to be defined which wi...

Updated 2 years ago by Otsile

Add Check List

ACR Configuration Check Lists Groups Menu

CRM Module> Configuration > Check list Groups   Code Enter the check list group code ...

Updated 2 years ago by Otsile

Time Tracker Config

ACR Configuration Time Tracker Config Menu

Time Tracker Allow the user to set up different start and end times for Lunch/tea. Video train...

Updated 2 years ago by Otsile

Pre Inspection Check Sheet - JC

ACR Configuration Check Sheet Template Setup Menu

JOB Costing Pre Inspection Check Sheet  This manual describes how to create and maintain a Pre I...

Updated 2 years ago by Paige

Check Sheet Template Setup

ACR Configuration Check Sheet Template Setup Menu

Job Costing >Configuration>Check Sheet Template Setup   Before setting up a Check Sheet Template...

Updated 2 years ago by Paige

Import /Export Contract

ACR Configuration Contract Maintenance Menu

 The file to be imported must be in a CSV format. Click on the Select Files… button to open th...

Updated 2 years ago by Paige

Add Website Support Forms

ACR Configuration Website Support Forms Menu

 This function allows you to Add/Edit or Deleted the Website Support Form Webatar > Configuratio...

Updated 2 years ago by Otsile

Support Log Status

ACR Configuration Support Log Ticket Setup Menu

Webatar > Activity > Support logs  This is where the various statuses of the support log system ...

Updated 2 years ago by Paige