Support Report

CRM> Reports> Report List

This report shows the detail of all support logs captured within the date range specified. In a list format, one can see all support logs captured and all related information on each support log, without having to open each log individually to ascertain respective problems/solutions. The report can be generated per employee or per debtor or accumulatively.

This

isthecustomer’slog button–to run the report
Close button – to close the form

Date supportFrom	report
Employee Log
Customer From
In Warranty
Division
Group By
Date To
Assign To
Customer To
Order By
Region
Sub Order By
Select the date, the employee log, the person that the support had been assigned to, the customer or leave it blank. Select either- Action orDate, Completion date.Date, Due Date
Summary Tick
Exclude Problem Tick
Exclude Solution Tick
Excl Invoiced Tick
Status:	From the available column, select the ones that will appear on the report by moving them  to the right right-hand side column. Generate