Creditor Interaction
Creditors> Activity >Creditor Interactions
.png)
This allows the user to interact with the creditors by email or SMS.
Basic Tab – Search button searches according to user’s preference
Creditor - search by selecting creditor
Interaction Type – search by selecting interaction type from the drop down arrow
Date From – select the date from and the Date To, and search
Order By – select the order from the drop down arrow
Detailed Tab – searches the interaction details according to the Follow Up Date selection
Custom Fields – search by selecting the category from the drop down arrow.
Standard Tab
Insert button – to insert creditor’s interaction
Amend button – to view or make changes on an existing type of intereaction
Delete button – to delete the interaction
Send button – to send the interaction