Skip to main content

Debtor Customer Search

Video Training Manual 2016 - Click Here

Debtors / Customer Module> Configuration> Debtors / Customer Setup

The Debtors or Customer setup is essential and serves as a centralised repository for all relevant debtor or customer data.

In the Debtor setup search, you will see two search tabs

Basic Search tab If you know the code of the Debtor or Customer or part of it you can search here
Custom Search tab If you have setup custom fields in your debtor or customer setup, you can search for the items in this area.

If you leave the basic search blank it will bring up all debtors or customer codes which will be sorted in debtor or customer code order alphabetically. 

System Buttons

Search button allows a user to search using the Basic Search Tab and Custom Search Tab

Basic Search tab, if the debtor’s code in the basic search Tab or debtor’s name is left blank, this will bring back all the debtors listed in the system sorted alphabetically. If the cursor is placed on name at the column head, this will sort the names A-Z or Z-A as preferred.

image.png

The Navigation Ribbon is used to action the following functions:

Search Button The search function will return Debtors or customer records based on the search criteria entered.
Add Button Allows you to create a Debtor or Customer
Edit Button Allows you to make changes to an existing debtor or customer
Delete Button Allows you to delete an existing debtor or customer
Clone Duplicate an existing debtor or customer
Create a Reminder Allows you to create reminders
Debtor Enquiry Allows you to detailed sales of a customer or debtor
Functions Drop Down Has a list of functions that you can compete against a debtor or customer
Import Dropdown Allows user to import debtor or customer details
Print Dropdown Allows you to print your debtors in PDF or download an excel sheet of customers or debtors details
Export/ Export Drop Down Allows you to import or export debtors or customer details


Search Tab Option

image.png

 
Main Tab Show a list of all debtors or customers
Details Tab Shows the main details of a specific debtor or customer that you are searching for
Statutory Tab Shows statutory information of a specific debtor or customer that you are searching for
CO Link
Support Task Shows all support tasks under the specific debtor or customer that you are searching for
Sales Item  Shows all invoices against a specific debtor or customer that you are searching for

Custom Search tab, Custom search searches according to the category selection on the drop-down arrow and the system will bring back all that is selected on the category.

image.png


Expand button

To show more search filter criteria or Contract button to show less search filter criteria

Click on Expand button

image.png

Contract button

image.png


Debtors Code

Search on Debtors code or part of the code

Order By Order by Code, Description
Search Filter by Debtors, Prospects or and opportunities
Contact name
Division
Region
Account manager


Add Button

To create a new Debtor/ Customer you need to click on the Add Button

image.png