Debtor Setup
The Debtors or Customer setup is essential and serves as a centralised repository for all relevant debtor or customer data.
Debtors module> Configuration> Debtors Setup
Details Tab.
DebtorsDebtors/ detailCustomer containsdetails thecontain information about the debtor.
The user has to enter all essential information of a debtor or customer on this tab
After adding all information about a debtor or customer always remember to click save.
| Debtors Code |
This is a unique code that identifies the debtor This code needs to be filled in or the customers/ debtors information will give you an error when trying to save. The code is also used for exports. |
| Name | Enter a legal customer or debtor name that will appear on all documents. |
| Short Name | Short name that the company uses for a client |
| Commission | This is a |
| Contacts | This is a |
| Company Registration No | This is the company registration number |
| VAT / GST No | This is the tax number for the customer if the company is VAT / GST vendor |
| Customs Client No (CCN) | The Import / Export code |
| Website | Enter the website of the company |
| Debtor Image | |
| Division | The down arrow allows a selection according to the division the debtor is categorized into |
| Status | Shows the |
| Region |
The |
| Category | This dropdown arrow facilitates the selection process based on the debtor's or customer category based on the categories that that have been added to the dropdown. |
| Acc Manager | The dropdown shows a list of accounts managers and only the account manager for the customer or debtor needs to be selected. |
| Billing Group |
For example, billing groups can be categorized as monthly or annually |
| Partner | Select the business partner for the debtor or customer on the dropdown. |
| Debtor type |
Select the correct debtor type on the dropdown. |
Tick Boxes
Tick boxes are pretty simple to use. If the box is ticked this means yes and if a box is not ticked this means no.
| Print Statement | Put a tick if the statements will be printed |
| Active | Put a tick if a debtor is active |
| Sync to Mobile | Put a tick if you want the customer to be synced to your Webatar App (Mobile App) |
| Email Statement | Put a tick if the email Statement |
| Is Head Office | Put a tick if Consolidate Branch Statements at Head Office Level is required |
| Enforce Commission Rep | Put a tick if you want to enforce sales rep commission against a customer or debtor |
Address Tab
It’s where the debtors address. is filled in and allows a user to use buttons to copy the address if it’s the same. “Same as Physical, Same as Postal and Same as Delivery button
When a user is adding a Postal address and the postal address is the same as physical, instead of typing it again, clicking on same as physical button copies all the details from the Physical Address to the Postal address so is the delivery address.
| Insert Address button | to add a new address |
| Amend Address button | to make changes onto existing address |
Contact Tab
In this Field you will insert the customers Contact details
these could be the generic company information.
| Telephones | debtors telephone numbers, fax, and mobile number |
| Statement | email address of the person the statements will be emailed to |
| Website | Debtor’s website |


