Interactions Types
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Note the change in position of the interaction type from System Configuration to Webatar module
Webatar > Configurations > Interaction Types
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This is used to make notes of different types of customer interactions for example, business meetings, and telephone calls, support calls, etc.
Search Button: allows the user to search by name, description for a quick search, or just searching for everything with the fields empty by clicking on search button
Add button: add a new POS till configuration
Edit button: edit or view a POS till configuration
Delete button: delete a POS till configuration
Print Grid button: allows the user to print what is display grid