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Interactions Types

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Note the change in position of the interaction type from System Configuration to Webatar module

 Webatar > Configurations > Interaction Types

 

 This is used to make notes of different types of customer interactions for example, business meetings, and telephone calls, support calls, etc.

Search Button: allows the user to search by name, description for a quick search, or just searching for everything with the fields empty by clicking on search button

Add button: add a new POS till configuration

Edit button: edit or view a POS till configuration

Delete button: delete a POS till configuration

Print Grid button: allows the user to print what is display grid