# Shared Email Box Shared email box is setup on Outlook and linked to ##### Outlook shared mailbox Customer email addresses are setup as shared email boxes. Add in shared mailbox [![image.png](https://hugeerp10.co.za/hsofmanual/uploads/images/gallery/2026-06/scaled-1680-/fmJimage.png)](https://hugeerp10.co.za/hsofmanual/uploads/images/gallery/2026-06/fmJimage.png) Mail box setup, then link to a user [![image.png](https://hugeerp10.co.za/hsofmanual/uploads/images/gallery/2026-06/scaled-1680-/G3kimage.png)](https://hugeerp10.co.za/hsofmanual/uploads/images/gallery/2026-06/G3kimage.png) Link the shared mail box to the customeremail user [![image.png](https://hugeerp10.co.za/hsofmanual/uploads/images/gallery/2026-06/scaled-1680-/aOOimage.png)](https://hugeerp10.co.za/hsofmanual/uploads/images/gallery/2026-06/aOOimage.png)