Getting Started

Find Your Way Around

Main Modules

The main system screen consists of 8 modules.  In the security setup you can limit users from gaining access to the each module.

We have also added quick access to your CRM functions such as time logs and support logs ,sales leads and reminders.

Modules:

 1. General Ledger

2. Debtors / Receivables / Customers

3. Creditors / Payables / Suppliers

4. Inventory / Stock / Service

5. Job Costing

6. Webatar

7. Trackit

8. System Configuration

Menu Groups

Once you click onto one of the icons for example General Ledger, the following screen will appear.  In this area you will see Menu Groups which are divided into the following

Configuration – This is where you setup and maintain your data relevant to the module you have accessed.

Activity – This is where all the actions happen in the module, for example in the General Ledger this is where the Cashbook and Journals are done.

Analysis – This is where you can view your data on screen as to what has happened when you posted your information.

Reports – This is where you will pull and print the reports relevant to the module.

Menu Items

When you click on one of the Menu Groups, it will open up more Menu Items which are applicable for the menu Group and Module.

 Menu Items Opened

Once you have clicked on the desired menu Item it will open the relevant activity.

You will notice that the page is divided in three sections.

1.Header Functions

2.Header

3.Detail

Header Functions

Allows user to Post, print and insert documents.

 Header

In this area you will be able to stipulate your search criteria to bring back the relevant data in the Detail Section.

Detail

In the area information will appear based on your search

Information on Module

In the top area of page, this area will give you which module you are accessing and the build number of the package.

In the lower area of the page, this area will give you the following information:

User                     – Who is logged in

Role                     – What security access does the user have for this module

Company           – What company set of books are you accessing.

Branch           – What Branch are you accessing from.

 

 

First Time Login

Video training manual 2016 - Click Here

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Grid Columns

Resizing or finding hidden columns

1.          Reset your grid view

2.          Or check for the hidden column

 

 Check for hidden column

Go to one of the column headers and where the arrow appears, click on the drop down, then down to columns.

This will show you the active and hidden columns, check that the credit column is ticked

 

 Reset your grid, go to the top right hand corner of your window.

Click on the two arrows which will reset your grid back to default.

Reopen the module to view the columns

 

 

Keyboard shortcut keys

Video training manual 2019 - Click Here

The system caters for shortcut keys so as to reduce the use of the mouse

See below shortcut keys

Not all windows are configured for keyboard keys

Basic keys

Move between fields Tab Buttons and fields
Backwards move Shift + Tab Buttons and fields
Add Insert Add
Delete line record Delete Delete record
Help Alt + H Help manual

Select record

Enter

Select record in dropdown

Select button

Run search in search window

Move in dropdown

Up and down arrow keys

Move in dropdown

Function keys

Search

Alt + S

Search

Find

Crtl + F

Find

Add

Alt + A

Add

Quick Add

Alt + Q

Quick Add

Edit

Alt + E

Edit

Delete

Alt + X

Delete Button

Save

Alt + S

Save

Close

Alt + C

Close

Save and Close

Alt + V

Alt + Y

Yes

Save and New

Alt + N

New

Print

Alt + P

Print

Tabs - Tab 1 Main

Alt + 1

Selects 1st Tab

Tabs - Tab 2

Alt + 2

Selects 2nd Tab

Tabs - Tab 3

Alt + 3

Selects 3rd Tab

Tabs - Tab 4

Alt + 4

4th Tab

Tabs - Tab 5

Alt + 5

5th Tab

Tabs - Tab 6

Alt + 6

6th Tab

Tabs - Tab 7

Alt + 7

7th Tab

Tabs - Tab 8

Alt + 8

8th Tab

Memo

Alt + M

Memo

Attachment

Alt + T

Alt + D

Document

Reminder

Alt + R

Reminder

Alert

Alt + W

Alert

Process

Alt + O

Alt + G

Go

Barcode Print

Alt + B

Barcode Print

First button row

Alt + 0

Focus on Attachment or first button on top row

Function button row

Alt + 9

Focus on Add

First grid line focus

Alt + I

Highlights First Line on the Grid

Close Button Focus

Alt + T

Focus on Close Button

Authorise Sales Order

Alt + Z

Authorise document

Keyboard keys will be indicated with a bold letter and underscore

An example of this is Debtors setup (View keys)

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Print Keys

Focus on Print - click enter to print

Tab between buttons

Print Alt + P Print
Email Alt + E Email
Email Self Alt + S Email Self
Close Alt + C Close window
Delivery Note Alt + D Print delivery note
Email Supplier Alt + R Email supplier
Picking Slip Alt + H Print Picking Slip

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Froala HTML Editor Info

This function allows users to enter information into a word type environment.

Text can be changed, images inserted and many other functions.

These are available in the following sections

  1. Support log ticket
  2. Quote
  3. Manage Job
  4. Policy doc
  5. Time Log
  6. Sales lead
  7. Pre-inspection checklist
  8. Book-In

Desktop Shortcut Creation

Video training manual - Click Here

 Shows how to create a shortcut on the desktop

 

Replace the http://localhost with the online company access.  This will look something like this https://webaccounting1.co.za

 

The fulll path can be https://webaccounting1.co.za/csp/ca1000506/wab/acck/startup.csp

 

 

 

Form Colours

Each window will have a certain colour scheme .

For customer documents we will have three colours,

1.Light Yellow ( #ffe6b3 ) for quantity (Bold and centre)

2.Light green ( #90EE90 ) for selling price

3.Rosy Brown ( #FFC1C1 ) for cost price

 

In most cases numbers are always right aligned, however in some of the forms the amounts will be centre aligned for easy reading and editing

Date Buttons

Date Search Quick Buttons

 In most of the Date from searches, there will be three buttons next to the date

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The X button will clear the date which will search ALL records in the past. Should you continue to click on the - button, it will keep going back a month at a time.

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The - button will first take the date on the date display to the first of the following month.

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The Yr- button will take the date back 12 months

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The + Button will just forward a month 

Email Confirmation and Errors

The system sends out emails to an email server which can either be a SMTP server, Exchange Server or Gmail email server.

When you send the email it routes it to one of these Mail servers and once the Mail server accepts it we log an entry that it was successfully sent and received by the Mail server .

From there the Mail server sends it out to the particular person, however we do not know whether or not it was successfully received to that particular person .

 

The best way to check whether an email has gone out to that person is to copy yourself in on the Mail that has been sent. You set this up once and it will remember that setting for you .

When emailing your document, click on Users and move your name over to the right box.

 

  To check the status of the emails sent, click on your username on the top right hand corner of the module and select printing status.

 

 When you are in this menu, the search will be specific to you, click on search button to see all the emails sent out .

Should there be an error on the sending out of the email, highlight that error and click on view to see the details .

Then we can troubleshoot where the problem could be as to why the email did not get sent out.

 

 Error message