# Support Log Ticket Setup

<span style="color: rgb(45, 194, 107);">**<span class="ts0"> CRM Module</span><span class="ts15"> &gt; Configuration &gt; Support Log </span>ticket Setup**</span>

[![image.png](https://hugeerp10.co.za/hsofmanual/uploads/images/gallery/2024-02/scaled-1680-/i18image.png)](https://hugeerp10.co.za/hsofmanual/uploads/images/gallery/2024-02/i18image.png)

<table border="1" id="bkmrk-search-search-the-av" style="border-collapse: collapse; width: 100%; height: 148.984px;"><colgroup><col style="width: 23.7411%;"></col><col style="width: 76.2589%;"></col></colgroup><tbody><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**<span class="ts0">Search </span>**</td><td style="height: 29.7969px;"><span class="ts0">Search the available list of created items</span></td></tr><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**Add**</td><td style="height: 29.7969px;"><span class="ts0">Click Add to add a new support log ticket function</span></td></tr><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**Edit**</td><td style="height: 29.7969px;"><span class="ts0">Click edit to amend the support log ticket item</span></td></tr><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**Cancel**</td><td style="height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**<span class="ts0">Import Status Changes</span>**</td><td style="height: 29.7969px;"><span class="ts0">This import facility allows you to change the Status of a Support Log using importing</span>

<span class="ts0">status changes via a CSV file.</span>

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