# Add Interactions Types

<span class="ts2">Video Training Manual 2016 - [ Click Here](https://vimeo.com/357000392 "Interaction Type")</span>

<span class="ts2">This is used to make notes of different types of customer interactions for example business meetings, telephone calls and support calls, etc.</span>

<span class="ts2">You can add new or edit an existing interaction type here</span>

<p class="callout info"><span class="ts0">The change in position of the interaction type from System Configuration to Webatar module</span></p>

<span style="color: rgb(45, 194, 107);">**<span class="ts0"> </span><span class="ts15">Webatar &gt; Configuration &gt;Interactions</span>**</span>

<span class="ts0"> </span>![](https://hugeerp0.co.za/csp/webhelp/topics/images/image(177)(1).png)

<table border="1" id="bkmrk-name-enter-interacti" style="border-collapse: collapse; width: 100%; height: 59.2px;"><colgroup><col style="width: 20.5433%;"></col><col style="width: 79.5556%;"></col></colgroup><tbody><tr style="height: 29.6px;"><td style="height: 29.6px;">**Name**</td><td style="height: 29.6px;">Enter interactions name</td></tr><tr style="height: 29.6px;"><td style="height: 29.6px;">**Description**</td><td style="height: 29.6px;">Enter interaction description</td></tr></tbody></table>