Interactions Types Menu

Interactions Types Search
Video Training Manual 2016 - Click Here 

 This is where you search for an existing interaction type.  

 Webatar > Configurations > Interaction Types 

 

 

 

 

 Name 

 Search by interaction name 

 

 

 Description 

 Search by interaction description

Add Interactions Types
Video Training Manual 2016 -  Click Here 

 This is used to make notes of different types of customer interactions for example business meetings, telephone calls and support calls, etc. 

 You can add new or edit an existing interaction type here 

 The change in position of the interaction type from System Configuration to Webatar module 

   Webatar > Configuration >Interactions 

   

 

 

 

 Name 

 Enter interactions name 

 

 

 Description 

 Enter interaction description