# Interactions Types Menu

# Interactions Types Search

<span class="ts10">Video Training Manual 2016 - </span>[Click Here](https://vimeo.com/357000392)

This is where you search for an existing interaction type.

<span style="color: rgb(45, 194, 107);"><span class="ts15">**Webatar &gt; Configurations &gt; Interaction Types**</span></span>

[![image.png](https://hugeerp10.co.za/hsofmanual/uploads/images/gallery/2024-03/scaled-1680-/3diimage.png)](https://hugeerp10.co.za/hsofmanual/uploads/images/gallery/2024-03/3diimage.png)

<table border="1" id="bkmrk-name-description-%C2%A0" style="border-collapse: collapse; width: 100%; height: 59.5938px;"><colgroup><col style="width: 24.7532%;"></col><col style="width: 75.3704%;"></col></colgroup><tbody><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**Name**</td><td style="height: 29.7969px;">Search by interaction name</td></tr><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**Description**</td><td style="height: 29.7969px;">Search by interaction description</td></tr></tbody></table>

# Add Interactions Types

<span class="ts2">Video Training Manual 2016 - [ Click Here](https://vimeo.com/357000392 "Interaction Type")</span>

<span class="ts2">This is used to make notes of different types of customer interactions for example business meetings, telephone calls and support calls, etc.</span>

<span class="ts2">You can add new or edit an existing interaction type here</span>

<p class="callout info"><span class="ts0">The change in position of the interaction type from System Configuration to Webatar module</span></p>

<span style="color: rgb(45, 194, 107);">**<span class="ts0"> </span><span class="ts15">Webatar &gt; Configuration &gt;Interactions</span>**</span>

<span class="ts0"> </span>![](https://hugeerp0.co.za/csp/webhelp/topics/images/image(177)(1).png)

<table border="1" id="bkmrk-name-enter-interacti" style="border-collapse: collapse; width: 100%; height: 59.2px;"><colgroup><col style="width: 20.5433%;"></col><col style="width: 79.5556%;"></col></colgroup><tbody><tr style="height: 29.6px;"><td style="height: 29.6px;">**Name**</td><td style="height: 29.6px;">Enter interactions name</td></tr><tr style="height: 29.6px;"><td style="height: 29.6px;">**Description**</td><td style="height: 29.6px;">Enter interaction description</td></tr></tbody></table>