Interactions Types Menu

• Interactions Types Search
• Add Interactions Types

Interactions Types Search

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This is where you search for an existing interaction type. 

Webatar > Configurations > Interaction Types

Name	Search by interaction name
Description	Search by interaction description

Add Interactions Types

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This is used to make notes of different types of customer interactions for example business meetings, telephone calls and support calls, etc.

You can add new or edit an existing interaction type here

The change in position of the interaction type from System Configuration to Webatar module

 Webatar > Configuration >Interactions

 

Name	Enter interactions name
Description	Enter interaction description